Refund Policy

1. Refund Eligibility:Item Condition: Items must be returned in their original condition, unopened, and unused. Time Frame: Returns are accepted within 30 days of the purchase date. Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. Non-Refundable Items:Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items. Final sale items are not eligible for a refund.

3. Process for Returns and Refunds:To initiate a return, please contact us at info@storehous.net 

 Provide your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Shipping Costs for Returns:The customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.

5. Exchanges:We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@storehous.net

6. Late or Missing Refunds:If you haven’t received a refund yet, first check your bank account again. Contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@storehous.net. We value your business and will do our best to ensure your satisfaction with every purchase. If you have any questions about our refund policy, please contact us.